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FAQ
Orders placed before 15:00 are dispatched the same working day.
For more information on parcel delivery, click here.
In Lithuania, for private customers, free delivery to Omniva and DPD parcel lockers starts from EUR 40 incl. VAT.
For more information on parcel delivery, click here.
Our goods are delivered to all European countries and beyond (except Russia, Belarus and North Korea).
If you do not find your country of choice, please contact us at: [email protected]
In European countries, goods are delivered within 3-5 days.
1. Select the items you want and add them to your basket.
2. Choose your preferred delivery method.
3. Select your preferred payment method.
4. On the payment page, in the "Your order" sidebar, find the "Enter discount code" box and enter the discount code you have, then click the "Apply" button next to it. This will give you the discount to which you are entitled.
5. Click on the "Submit Order" button and wait for your order.
You can find more information on returning goods here.
If you would like to become a client of our business, please fill in the form and one of our managers will get in touch with you.
Aromatic •89• has 2 official physical stores in Lithuania:
S. Daukanto g. 4, 92129 Klaipėda
Laisvės al 86, 44250 Kaunas
For more detailed information on where to buy, please contact the following email address - [email protected] or phone - +37064833389.
You can track the progress of your order by having a tracking number, which you receive by email after your order has been dispatched.If you have chosen the Omniva Post Office delivery method, you can track your shipment here.
If you have chosen DPD post office or DPD courier, you can track your shipment here.
If you have chosen DHL, you can track your shipment here.
If you have made a mistake and given an incorrect delivery address, and your order has not yet been handed over to the courier, please contact us at the email address - [email protected] or by phone - +37064833389 to correct the delivery address.
If the parcel has already been handed over to the courier, please contact the contact details provided.
If you have made a mistake and provided an incorrect telephone number and your order has not yet been forwarded to the courier, please contact us at the e-mail address - [email protected] or telephone number - +37064833389 to correct the telephone number.
If the parcel has already been handed over to the courier, please contact the contact details provided.
If you have not received the goods you ordered, please contact us at [email protected] with the goods you have received and your order number.
If you notice that you have not received your order in full, please check if there are multiple tracking numbers. If you have one shipment number, please contact us at [email protected] with the items you have received or are missing and your order number
Returns are refunded to the payer's account within 3-5 days.
Yes, you can cancel your order, please contact us by email: [email protected] or by phone and quote your order number.
If your order is still pending and you would like to add more items, please place your order and choose the delivery method - On-site collection (Akmenu str. 12, Klaipeda) and inform us by e-mail: [email protected] or by phone: +37064833389, indicating the number of the order you have placed beforehand.